Skip to content

Faces of Baptcare # 24: Ashlin Williams Mental Health Practitioner

  • 13 Oct 2022

What does a standard day involve as a Mental Health Practitioner?

Every day is different which is one of the things I enjoy about this role. I work with individuals to set goals around their mental health recovery. These goals are often varied and expansive. Once the goals are set, then we work towards achieving them. This can include exploring various strategies to manage overwhelming emotions with people, encouragement to incorporate strategies into people’s everyday lives, providing resources and information, advocacy and liaising with other services. No two days are the same which definitely keeps things interesting.

Did you always want to work in the mental health space?

I always wanted to be a social worker and it was during my university studies that I discovered my interest in the mental health sector.

What do you like most about your job?

Having the ability and the opportunity to provide individuals with the support that they need to empower themselves and make a positive difference in their day to day lives.

If someone asked you the top 3 things that are important for good mental health, what would you say?

There are so many things that are important for good mental health but if I must narrow it down, here’s my top 3:

  1. Space: People need to have a space where they feel safe being vulnerable.
  2. Trust: in order to make positive and lasting changes as a practitioner, a high level of trust and respect needs to be reciprocated by both the individual wanting to make changes and their practitioner.
  3. Self-care: It may sound obvious, but self-care is so important for literally everyone. Practitioners, clients, families, carers, friends – the importance of self-care should never be underestimated.

Do you have a motto in life, or a favourite saying?

To quote the amazing Audrey Hepburn – ‘Nothing is more important than empathy for another human being’s suffering. Not a career, not wealth, not intelligence. Certainly not status. We have to feel for one another if we’re going to survive with dignity.’

What is something surprising about yourself that people may not know?

I have every episode of ‘Buffy the Vampire Slayer’ on DVD.

If you could give advice to your teenage self, what would it be?

Your mistakes don’t define you.

Why do you think weeks like Mental Health Week are important?

They create conversations. Conversations assist in the de-stigmatisation of mental health and re-writing the preconceived societal narrative of mental health and wellbeing. If Mental Health Week encourages even one person who is experiencing difficulties to reach out for some support, then that’s a win.

Keep reading

Community news

  • Personal Alert Victoria | Enhancing safety and independence

    Personal Alert Victoria (PAV) offers eligible Victorians a free personal monitoring and emergency response service. This important service is funded by the Victorian Government and helps people continue to live independently at home, safe in the knowledge that help is only a button press away.If you or someone you know is frail, elderly and isolated or who is living with a disability, you may like to consider applying for the PAV program.What does the PAV service involve?The PAV service responds to calls for assistance 24 hours per day.Clients wear a pendant around their neck or wrist which is designed with a button that, when pressed, dials the PAV hotline connecting the caller with trained staff ready to provide assistance. For example, if you fall or suddenly feel unwell, you can press the button and be connected with someone who can speak with you through the pendant.PAV hotline staff will talk with you to determine whether a call should be placed with emergency services, one of your nominated contacts (usually family members, friends or neighbours) or whether you simply require some reassurance about your situation (in the event of a non-urgent issue).How does my pendant connect me to the PAV hotline?A receiver unit sits next to your telephone and is plugged into your telephone line. When it receives an alert from your pendant (after you have pressed the button), the receiver unit automatically dials the PAV hotline.Who is eligible for the PAV service?Eligibility is determined via an assessment conducted in your own home.There are two sets of eligibility criteria to meet – Part A and Part B:Part A:You must meet all three conditions set out below –Daily monitoring – you consent to daily monitoring.Wearable pendant - you are capable of using and willing to wear the PAV pendant at all times.Living situation – you live alone OR are alone for most of the day or evening OR live with a person who would be unable to get to the phone in an emergency (or is unable to use the phone).Part B:You must meet two of these criteria –You have had at least one fall that needed medical attention in the previous six months or be at risk of falls.You suffer from a major medical or chronic condition that puts you at risk of medical emergencies or has some ongoing effect on your health or wellbeing.You are taking six or more different medications on a permanent basis that are prescribed by your doctor / medical specialist.Who conducts my eligibility assessment for PAV?Eligibility assessments for the PAV service are usually conducted by your local council, community health service, aged care assessment service, district nursing service and some publicly funded community rehabilitation services.You can either contact your local service provider directly (for example, by enquiring with your local council’s aged care program) or be referred to an assessment service by your doctor or local community health service.It’s worth noting that there may be a waiting period involved until a PAV unit becomes available for installation at your home.For more detailed information on the PAV program, please refer to the PAV program and service guidelines provided by the Victorian Department of Health.

    • 29 Jul 2024
  • Faces of Baptcare | Meet Durham Smith

    Personal Alert Victoria (PAV) offers eligible Victorians a free personal monitoring and emergency response service. This important service is funded by the Victorian Government and helps people continue to live independently at home, safe in the knowledge that help is only a button press away.If you or someone you know is frail, elderly and isolated or who is living with a disability, you may like to consider applying for the PAV program.What does the PAV service involve?The PAV service responds to calls for assistance 24 hours per day.Clients wear a pendant around their neck or wrist which is designed with a button that, when pressed, dials the PAV hotline connecting the caller with trained staff ready to provide assistance. For example, if you fall or suddenly feel unwell, you can press the button and be connected with someone who can speak with you through the pendant.PAV hotline staff will talk with you to determine whether a call should be placed with emergency services, one of your nominated contacts (usually family members, friends or neighbours) or whether you simply require some reassurance about your situation (in the event of a non-urgent issue).How does my pendant connect me to the PAV hotline?A receiver unit sits next to your telephone and is plugged into your telephone line. When it receives an alert from your pendant (after you have pressed the button), the receiver unit automatically dials the PAV hotline.Who is eligible for the PAV service?Eligibility is determined via an assessment conducted in your own home.There are two sets of eligibility criteria to meet – Part A and Part B:Part A:You must meet all three conditions set out below –Daily monitoring – you consent to daily monitoring.Wearable pendant - you are capable of using and willing to wear the PAV pendant at all times.Living situation – you live alone OR are alone for most of the day or evening OR live with a person who would be unable to get to the phone in an emergency (or is unable to use the phone).Part B:You must meet two of these criteria –You have had at least one fall that needed medical attention in the previous six months or be at risk of falls.You suffer from a major medical or chronic condition that puts you at risk of medical emergencies or has some ongoing effect on your health or wellbeing.You are taking six or more different medications on a permanent basis that are prescribed by your doctor / medical specialist.Who conducts my eligibility assessment for PAV?Eligibility assessments for the PAV service are usually conducted by your local council, community health service, aged care assessment service, district nursing service and some publicly funded community rehabilitation services.You can either contact your local service provider directly (for example, by enquiring with your local council’s aged care program) or be referred to an assessment service by your doctor or local community health service.It’s worth noting that there may be a waiting period involved until a PAV unit becomes available for installation at your home.For more detailed information on the PAV program, please refer to the PAV program and service guidelines provided by the Victorian Department of Health.

    • 27 Jul 2024
  • Enjoying the comforts of home: Lynette and George

    Lynette is 75 and her husband, George, is 70. With a little help from home care, they're able to live healthily and happily together at home.

    • 21 Jun 2024
Read more