“I trust the people who Baptcare send to my home. It’s unbelievable, we’re like a family,” Matteo smiles.
Matteo Russo currently lives happily with the support of Baptcare’s Home Care services. Matteo has lived with his wife ever since the two tied the knot 62 years ago! The lovely couple have two adorable grandchildren and a caring family that often visits them.
Even with family that cares a lot about them, Matteo and his wife strongly agreed upon the fact that they “can’t use them as worker[s]”.
They knew they needed a little extra support around the house. That’s when Matteo discovered Baptcare.
“I have no hesitation in saying: Baptcare is the best.”
“One hundred percent, I recommend it to people.” Matteo said.
“I trust the people who Baptcare send to my home. It’s unbelievable, we’re like a family. ”
Matteo Russo
Baptcare home care customer

Matteo is on a level 2 package, whilst his wife is level 3. The packages are personalised and the two are well supported to live independently at home.
They receive services such as cleaning, gardening and general maintenance.
“The people who come in to do the job, they’re good,” Matteo expresses, “It’s one hundred percent secure for us.”
“When I called Baptcare, they told me someone will visit me, and the one who came was Melissa.”
“Melissa is exceptional: for me, she’s almost like a daughter. She organises everything.”

Find out more about home care
Asking for help isn’t always easy. With the right support, you can live happier at home, for longer, with the things you need to be comfortable and independent.
Community news
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BaptistCare to acquire Keyton’s Western Australian retirement village portfolio
BaptistCare is pleased to announce that we have entered into an agreement to acquire Keyton’s portfolio of retirement villages in WA.
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Spotlight on Residents: Reg Baker
At Baptcare, we are always delighted to learn more about our residents’ lives. They are often filled with excitement, joy, and adventure, and it truly reminds us how rich a person’s life is—and continues to be—when they join one of our residential aged care communities. Today, we are honoured to share the remarkable story of one of our residents, Reg Baker, who lives at Baptcare Peninsula View Residential Aged Care community.
- 10 Nov 2025
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Staff spotlight | Leonie Irvine – 35 years of service in aged care
Leonie is one of our dedicated Lifestyle Assistants at Karingal Residential Aged Care community in Devonport, Tasmania. She recently celebrated an incredible milestone - 35 years of continuous service at Baptcare. In a sector where long-term service is increasingly rare, Leonie’s 35-year journey stands out as something truly special.
- 10 Nov 2025

