“I trust the people who Baptcare send to my home. It’s unbelievable, we’re like a family,” Matteo smiles.
Matteo Russo currently lives happily with the support of Baptcare’s Home Care services. Matteo has lived with his wife ever since the two tied the knot 62 years ago! The lovely couple have two adorable grandchildren and a caring family that often visits them.
Even with family that cares a lot about them, Matteo and his wife strongly agreed upon the fact that they “can’t use them as worker[s]”.
They knew they needed a little extra support around the house. That’s when Matteo discovered Baptcare.
“I have no hesitation in saying: Baptcare is the best.”
“One hundred percent, I recommend it to people.” Matteo said.
“I trust the people who Baptcare send to my home. It’s unbelievable, we’re like a family. ”
Matteo Russo
Baptcare home care customer

Matteo is on a level 2 package, whilst his wife is level 3. The packages are personalised and the two are well supported to live independently at home.
They receive services such as cleaning, gardening and general maintenance.
“The people who come in to do the job, they’re good,” Matteo expresses, “It’s one hundred percent secure for us.”
“When I called Baptcare, they told me someone will visit me, and the one who came was Melissa.”
“Melissa is exceptional: for me, she’s almost like a daughter. She organises everything.”

Find out more about home care
Asking for help isn’t always easy. With the right support, you can live happier at home, for longer, with the things you need to be comfortable and independent.
Community news
-
Valentine’s Day spotlight: Meet Neil 89 and Pat 86
I met Neil when I was 14 years old and he was 16. We married in 1958 and have been happily married for 66 and a half years. I went to Cooee State School next to the town of Burnie, Tasmania. At the time, Neil lived at the back of Wynyard Airport and was working on a cattle truck.
- 12 Feb 2025
-
Faces of Baptcare | Meet Judy
Meet Judy Pryse, one of our most valued and long-standing home care staff members at Baptcare. Judy’s career reads like a history of home care growth in the Gippsland region. Never one to be behind a desk, her dynamic roles at Baptcare reflect her keen desire to help people and her hands-on approach to community care.
- 29 Nov 2024
-
Empowering families: insights from a Therapeutic Family Violence Practitioner
Perhaps it’s no surprise that Clara* has forged a successful community service career supporting others. From an early age, she remembers keenly observing those around her, and having a curiosity about the different cultures she experienced as she moved from the UAE to India and then to Australia.
- 27 Nov 2024