Support for severe and persistent mental ill health: Foundations

Call 1800 290 666 for more information

About the Foundations program

Foundations is a nationally accredited, intensive psychosocial recovery-based outreach program. It offers tailored packages of care and is delivered in partnership with the Department of Health.

The Foundations program is person-centred, and strengths focused. Care is tailored to each person’s specific needs, goals and situation.

Foundations encourages people to engage their family, carers and community in the program if they choose to do so.

The program supports you to have more control in your life. This is done by building skills, identifying resources that will help meet your needs, and supporting you towards your recovery goals.

Wrap-around support to achieve your personal goals

Foundations is designed to help you achieve your unique personal goals. This can include things like:

finding and keeping accommodation
learning independent living skills
improving social connection
improving your overall social and emotional well-being
connecting to the community
increasing independence
remaining well.

Where is this service delivered? How can I access Foundations?

Foundations is delivered Tasmania-wide.

Referrals to this service are made through MHS Case Management. People can be re-referred to the program if required.

For any questions you may have, you can always call 1800 290 666 for more information.

MENTAL HEALTH older adult male in rural Tasmania on farm looking thoughtful as he leans on a gate

What will happen when I access this service? What will my experience look like?

While everyone’s experience of Foundations will be unique to your personal situation, there are some common steps that every participant goes through.

Throughout this experience, your Mental Health Practitioner is your main point of contact. They will work with you and your Case Manager.

Step 1. We’ll arrange a meet and greet

You are welcome to bring family or other key support people. In this meeting, we’ll discuss the Welcome Pack, chat about the program and what it looks like for you, and go through program information in detail.

Step 2. Discovery and planning, together

This involves identifying the recovery goals you’d like to achieve. It also includes discussions around what keeps you well and supports your wellbeing.

Step 3. Working towards your goals

In this step, we identify strategies to support your goals.

Step 4. We review your goals

It’s important to reflect on your goals, the program so far, and any resources, strategies, or skills you have learned. This ensures we can provide the best support possible. It also provides an opportunity to discuss any new goals.

Step 5. If you’ve achieved your goals, we plan for independence

We’ll collaboratively answer the question: ‘Where to from here?’ This might include developing new goals or connecting you with new programs. We also invite you to give us feedback, so we can improve moving forward too.

The Foundations program generally runs for a period of 3-18 months depending on your personal goals and situation. We can also adjust hours and support resources as your needs or circumstances change throughout the program.

Providing compliments and feedback

Baptcare wants to help you to know about your rights. You have the right to tell us what you think about the services you receive from Baptcare.

We want to hear about your experience with Baptcare—good or bad—so we can provide you the best support possible.

If you have ideas on how we can improve, let us know!

See below our feedback statement, rights and responsibilities statement, and print version of our feedback form.

Give feedback online