Our promise
At Baptcare, our promise to you is informed by our vision, mission, values and principles.
Our vision
Communities where every person is valued and respected.
Our mission
Partnering for fullness of life with people of all ages, cultures, beliefs, and circumstances.
Our values
Our values define our culture. They unite, inspire, and guide us to connect with people and communities in ways that are positive and meaningful, and that help to deliver on our vision and mission.
Our values are collectively known as ‘WE CARE’. Those values are:
- Wellbeing: to support you to live your life with meaning, we partner to enhance your health, safety, comfort, and spirituality. For our team, wellbeing means strengthening each other by cultivating a safe and encouraging work environment that enables personal growth.
- Ethics: we are genuine with you, lead with integrity, and fulfil our purpose in harmony with your—and the community’s—expectations. We are inspired by justice. We act with integrity and do the right thing, by the community and our team members, in light of current and future needs.
- Co-creating: we build personalised and innovative solutions with you and our partners, with your goals as our shared focus. We’re building an exciting future together by empowering everyone to contribute, and encouraging adaptability, creativity, and collaboration.
- Accountability: we fulfil our commitments to you and accept our responsibilities to continually improve. We use our resources wisely and reflect, speak up, and adapt when needed.
- Respect: we understand and embrace your individuality, stand up for your equality, and protect your dignity. We treat one another as we like to be treated, by welcoming differences with an open mind and promoting equality and dignity.
- Effectiveness: we are focused on achieving the best outcomes for you, with you. Ongoing improvement is the focus of our people and resources, to achieve the most positive outcomes possible.
Our principles
Our principles unite and guide us every day to create meaningful difference for our customers, our people and the community.
We believe:
- Everyone is unique and should be valued and respected for who they are.
- Services should be exceptional, evidence-based and delivered with genuine empathy.
- Support should be meaningful and prioritised for those who need it most.
- Communities are stronger and more vibrant when diversity is celebrated, and everyone is welcome and included.
- By building partnerships with like-minded people and sharing a sensibility that is public-spirited and heartfelt, we can achieve more.
- We learn and grow from each other, and we can always be better.
- By understanding what matters to others, we can empower choice, participation and connection.
- Everything we do should deliver a positive outcome and we appreciate how little things can make a big difference.
